Shop before 1pm/GMT, Monday to Friday, and your order will be shipped the same afternoon should everything be in stock.
If part of your order is a pre-order (where the add to basket button changes to pre-order, with the item also showing as pre-order when you view your basket) we will wiat until all items are in stock before shipping.
Cut off time for US orders is 6am EST so they will generally be shipped next day unless you are a very early bird.
| Service | UK | |
|
Standard (Royal Mail) |
2 Day (Tracked 48) |
£3.49 |
|
Courier (Fedex) |
Next working day (excluding Saturdays) |
£7.99 |
Our Standard Shipping for UK addresses is by Royal Mail Tracked 48, which aims to have your parcel with you within 48 hours (98% successful unless extreme circumstances interfere).
.
| Service | ||
|
Standard |
7-14 business days (not guaranteed) |
$10.00 |
|
Courier (Fedex) |
3-5 business days |
$20.00 |
If your order is over USD $800 you will be charged import duty which is your responisibility to pay. The $800 includes shipping so please allow $50 for shipping as even though we don't charge you it will show for customs.
EU Orders under €150: your order includes VAT and no duty will be charged on receipt.
EU Orders over €150: both VAT and duty will be charged on receipt.
If your order is over €150 please split your order into two if possible so you will not incur extra fees. We have no control over fees charged and it is your responsibility to pay.
We ship to the following countries in Europe:
| Service | Cost | |
|
Standard |
Approx 5 working days but please allow extra time due to customs delays (not guaranteed, no tracking). |
£4.99 |
|
EU Courier (Fedex) |
1-3 working days
|
£9.99 |
Standard shipping will have a reference number which cannot be tracked but does comfirm delivery.
Your shipment might very occasionally get held up in customs for up to 28 days which is beyond our control: delivery times are not guaranteed.
We ship to the following countries outside Europe: USA, Australia, Canada, Greenland, Hong Kong, Iceland, Japan, New Zealand, South Africa and the UAE.
Orders under £75 will have a reference number which cannot be tracked but does confirm delivery.
Orders over £75 can be tracked with the exception of parcels travelling to Australia and Canada. The tracking information for your order can be found in your shipping confirmation email.
If your country is not listed, we're sorry but we do not ship to you. You can find a list of our global stockists here.
| Service | Cost | |
|
Standard |
7-14 working days (but please allow extra time due to customs delays not guaranteed, no tracking) |
£9.99 |
|
Free Courier (Fedex/DHL) |
2-5 working days |
£19.99 |
Your order will probably be liable for import duty which is your responsibility to pay. Most countries have a import duty limit of 0 so you will be charged duty on receipt. The fee will include VAT/GST/CT plus import duty of appox 5-15% plus possibly a small collection fee.
Australia: Import duty/GST limit AUD 1000. The $1000 includes shipping so please allow $50 for shipping as even though we don't charge you it will show for customs.
Canada: Import duty limit CAD 20 including shipping.
Japan: Import duty/CT limit JPY 10,000 including shipping.
Norway: Import duty limit NOK 350 including shipping.
Your shipment might very occasionally get held up in customs for up to 28 days with standard mail which is beyond our control: delivery times are not guaranteed.
It is extremely rare that your order will be lost during shipping. The vast majority of orders are delivered on time, with just a few delayed during shipping. If you're delivery address is in the UK please allow two weeks before we class your order as lost. If you are outside the UK we ask you to allow one month before we class your order as lost.
If you have already placed your order and have any queries you can find the answers here:
