Orders placed before 1pm (UK time) are mailed the same afternoon (Monday to Friday). All orders are shipped with tracking so please note that your order might require a signature on receipt. We are happy to deliver to a work address if that is more convenient for you.

ShippingTimes

Shipping times are not guaranteed. Items shipped outside the UK can occasionally be held up in customs for a considerable time, we have no control over this.

Duty and Taxes

USA - orders under $800 will incur no import duty or taxes on receipt. President Trump recently introduced, then retracted, tariffs for items made in China which didn't apply to us anyway as we do not manufacture in China. We are, however, keeping a very close eye on all developments in the US regarding tariffs and if fees are suddenly introduced that will effect your order, we will put your order on hold and contact you before shipping with a solution.

Australia - orders under AUD$900 will incur no import duty or taxes on receipt.

EU -

Orders under Euro 150 include VAT and duty so there is nothing extra to pay on receipt. 

Orders over Euro 150 will be charged both VAT and duty on receipt, so please split your order if possible.

Please note: when aiming to keep your order under 150 euros, please ensure that your order totals 150 euros and under including the shipping cost and BEFORE any discount codes are applied. Our shipping labels are automatically generated once an order is fulfilled and it will list the normal prices on the customs form on your shipping label, not the discount price!

Shipping: Import Duty for Customers Outside the EU

Please be aware that if you live outside of the EU, you may be charged duty.  VAT (20%) is taken off when you put in a none EU address when checking out, but you will might be charged duty when the item is imported into your country. It is your responsibility to pay for any import duty and fees.

Most countries have sensible duty levels allowing you to import items valued at up to a few hundred dollars without incurring import fees. However, there's always a few exceptions to the rule, Canada in particular has a very low duty level and there will be duty to pay on receipt. Duty levels can vary significantly and are applied to the total invoice including shipping, so please check with your country's Customs and Excise office to find out more.

We ship all our pieces from the UK to:

USA and Canada

Australia and New Zealand

EU - Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Czechia.

Outside the EU - Hong Kong SAR, Japan, Greenland, Iceland, United Arab Emirates, Canada, Vatican City, Liechtenstein, Norway, Switzerland, Andorra, Kosovo, Monaco, Sweden.