Do you still have your physical store in London or L.A?
We have closed down both of our shops and now work only online. We understand this minimises the interaction between us and you and your ability to physically browse our items, but if you have any questions or concerns please do give us a call.
Are you going to make plus sizes?
We hope to somewhere in the near future! The reason we don't is because the demand for plus size lingerie is much smaller than the quantities needed for us to order from our factories.
Do you do gift vouchers?
We do not sell gift vouchers as credit card companies insist on having an expiry date of one year from purchase and we've found from experience that vouchers are often put in a safe place for some time!
We are happy to recommend pieces as a gift and have a generous returns policy should the item not be suitable.
If I've bought some items that are in stock and pre-ordered, will they be sent separately or together?
We can send them to you separately or all together, which ever you prefer but we will only send them out separately when we are contacted. If you don't reach out after your order, we will send all items once your pre-order item is back in stock.
How do I find out when an item will be back in stock?
The date of when your item is back in stock should be on the product description but if not, do email or give us a call to find out when your item will be back in stock.
If there's a problem with the website or I don't know how to navigate it, how do I order?
Give us a call! We still take orders over the phone and this is a great way to ask any questions or voice any concerns while shopping!