What Katie Did is a small company so whoever answers the telephone should be able to assist you. However, if you have a specific query here's a list of contacts. Please do not send an email to the whole company, only to the person concerned as this causes confusion and delays.
Livechat: 'Chat Now' button at top and bottom right of page. Our livechat feature is great if you have a sizing or order query. We're available 1am to 9am PST, where our London office will be able to answer any query, before our LA team take over from 11am to 7pm PST. On Saturdays livechat operates from 2am to 10am and 11am to 7pm.
Product Queries: If you have a query that you think might be shared by others, why not post on our forum? Set up an account here
General Queries: Ashleeta : 1-877-221-2472 email@example.com
Order Information: 1-877-221-2472 firstname.lastname@example.org
Returns Information: Once your return has been received you'll receive automated emails letting you know of its progress. 1-877-221-2472 email@example.com
Wholesale: Daisy: 0044 118 976 7676 firstname.lastname@example.org
LA Store: 1-877-221-2472 email@example.com
Press: Pulls: LA (Cheyenne or Ashleeta) 1-877-221-2472 firstname.lastname@example.org or London: (Rachel) +44 208 969 3471 email@example.com
Blog: If you have a blog and would like to feature What Katie Did please contact Rachel: firstname.lastname@example.org
Katie: can be contacted at email@example.com (all order and return queries will be forwarded to the relevent department so it's generally faster to send them an email direct).