What Katie Did is a small company so whoever answers the telephone should be able to assist you. However, if you have a specific query here's a list of contacts.

Livechat: 'Chat Now' button below and bottom right of page. Our livechat feature is great if you have a sizing or order query. We're available 9am to 5pm before our LA office take over the night shift, 7pm to 3am weekdays, and 10am to 6pm with LA taking over from 7pm to 3am on Saturdays.

General Queries: Ashleeta : 1-877-221-2472

Order Information: Sarah 1-877-221-2472 (you can also check the status of your order by using the order/returns status button a the top of the screen, even if you don't have an account).

Returns: Our returns are processed daily. Once we have received your return you will be sent an automated email: Ashleeta 1-877-221-2472

Wholesale: Daisy 0044 118 976 7676

Registered wholesale customers have access to our wholesale website so orders can be placed 24/7 irrespective of time zone. The site also has live stock control so you can see if the products you are ordering are available.

If you would like more information about becoming a stockist please email Daisy with the following information where applicable.

Company name

Contact name

Trading address

Website URL

Telephone number

List of other brands carried

If you are purely a web based business we are only looking to take on exceptional established companies with a strong market presence. Stockists are expected to hold stock and must not conflict with any of our existing routes to market.

If you are planning on starting an internet business please give us a brief resume of your business plan and how you intend to promote it.

What Katie Did does not offer drop shipping and does not allow trading on eBay or Amazon.

Los Angeles Boutique: 323 951 9622

What Katie Did, 7970 1/2 Melrose Avenue, West Hollywood, 90046, California. Open 11am to 6pm Monday to Saturday.

London Boutique: 0345 430 8943

What Katie Did, 26 Portobello Green, 281 Portobello Road, London, W10 5TZ. Open Tuesday to Saturday 10am to 6pm. 

What Katie Did Concession at Collectif, Spitalfields, London: 020 7247 5604

Collectif, 69 Brushfield Street, Old Spitalfield Market, London, E1 6AA. Open 10am to 6.30pm Monday to Sunday

Los Angeles Press Office: Ashleeta 323 951 9622

London Press Office: Same day call ins from our London boutique: Rachel 0345 430 8943

Blog: If you have a blog and would like to feature What Katie Did please contact: Rachel 0345 430 8943

London Boutique: What Katie Did, 26 Portobello Green, 281 Portobello Road, London, W10 5TZ
Tel: 0345 430 8943

Los Angeles Store: What Katie Did, 7970 1/2 Melrose Avenue, West Hollywood, California, 90046 USA
Tel: 1 877 221 2472 or 1 323 951 9622 (from outside US)

Head Office:

What Katie Did,
Unit 8 The Old Mill, 61 Reading Road,
Pangbourne, Berkshire, RG8 7HY

Tel: 0345 430 8743 or
+44 118 976 7676 (from outside UK)

Registered in England with company number: 05752881