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Security & Privacy

We guarantee shopping at What Katie Did is completely safe, as we are fully PCI compliant. The Payment Card Industry Data Security Standard (PCI DSS) is a global security standard set by the PCI Security Standards Council to protect anyone who makes purchases using credit or debit cards.

We go above and beyond these required security measures by using Global Payments Inc, an internationally renowned, leading provider of secure payment processing, for all our card transactions. Global Payments Inc have vast experience in the online payment and e-commerce industries, and working with them means that we benefit from their expertise in fraud and risk management tools, and their continual investment in the latest security systems, measures and software. This of course means that all you benefit too.

We also take the privacy of your sensitive data very seriously, using advanced security technology known as SSL (secure socket layers) to protect and encrypt your personal details. In layman's terms, you'll see when you're entering a secure part of a site by the way the 'http' of the address bar changes to 'https', and by the appearance of a little padlock symbol in the bottom bar of your browser. You will see these changes on any part of our website that requires entry of personal data.


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London Boutique: What Katie Did, 26 Portobello Green, 281 Portobello Road, London, W10 5TZ
Tel: 0345 430 8943

Los Angeles Store: What Katie Did, 3420 W Magnolia Blvd, Burbank, California, 91505 USA
Tel: 1 877 221 2472 or 1 818 955 7710 (from outside US)

Head Office:


What Katie Did,
Unit 8 The Old Mill, 61 Reading Road,
Pangbourne, Berkshire, RG8 7HY


Tel: 0345 430 8743 or
+44 118 976 7676 (from outside UK)

Registered in England with company number: 05752881