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Christmas Opening Hours
Christmas is a special time and we will be taking a little time off to spend with our families.
If you place your order after 9am on Christmas Eve it will be shipped on Monday 4th January.
Our London Boutique will also be closed from 2pm on Christmas Eve and will reopen on Monday 4th January.
Contact by email: firstname.lastname@example.org
UK: Monday 21st December noon (standard shipping), Wednesday 23rd December noon (next day shipping)
If you place your order after 15th November you can return it for a refund or an exchange, as long as we receive the items back by 15th January. There is a little leeway if you are overseas, but please contact us before 15th January if you cannot return the item by that date.
You can order Gift Vouchers to be sent by email. Gift Vouchers can be ordered in UK £ Sterling only.
Email Gift Vouchers: Email gift vouchers are not emailed as soon as you place your order, they still have to be manually processed, which means they're only sent during office hours. Email gift vouchers need to be ordered by 10am on Christmas Eve to be sent before Christmas.
London Boutique: What Katie Did, 26 Portobello Green, 281 Portobello Road, London, W10 5TZ
Tel: 0345 430 8943
Los Angeles Store: What Katie Did, 3420 W Magnolia Blvd, Burbank, California, 91505 USA
Tel: 1 877 221 2472 or 1 818 955 7710 (from outside US)
What Katie Did,
Unit 8 The Old Mill, 61 Reading Road,
Pangbourne, Berkshire, RG8 7HY
Tel: 0345 430 8743 or
+44 118 976 7676 (from outside UK)
Registered in England with company number: 05752881