Here at What Katie Did we take Christmas extremely seriously and will do everything we can to make Christmas shopping as pain-free as possible. We offer a free gift wrap service for orders over £25, a free Christmas card with each order (while stocks last) and have a list of gift ideas in case you can't decide. Anyway, let's start with the most important things:

Is it in stock?

We have a live stock control system on the website which should show you exactly what is in stock. Click the availability button (just below the quantity box) to see what is available. If the item you require isn't in stock then please email us as it might be in stock in our boutique or we might be expecting a delivery soon.

Last ordering dates for Christmas

These last ordering dates are those recommended by Royal Mail and are not guaranteed - but it is very rare that something misses the deadline.

Australia and New Zealand - Thursday 4th December

USA - Tuesday 9th December

Europe - Thursday 11th December

UK - Orders under £75. Friday 19th December. Orders between £40 and £75 are sent by 1st Class recorded delivery. Orders under £40 are sent by 1st Class which although, in a perfect world, means next day delivery the post can take a little longer to arrive in the week before Christmas.  We do offer a next day Registered post service for a flat fee of £7 which you can request when ordering by telephone. Someone will have to sign for registered post.

UK - Orders over £75. Midday Tuesday 23rd December. All orders over £75 placed after 19th are sent by Registered post (guaranteed next day before 1pm delivery), but it is best to telephone your order through (0845 430 8743) so that we can ensure the item you require is in stock. Alternatively please include a telephone number on the order form so that we can contact you quickly in case of any problems. Someone will have to sign for registered post.

London - after 23rd December. Head down to our boutique just off Portobello Road for last minute shopping.

Although the billing address of your card is required when checking out, we are more than happy to deliver to an alternative address if that is more convenient for you.

During this busy period it is vital that when ordering you supply an email address that you actually check or a telephone number, so that we can contact you in case of any problems. If you are concerned about your order please contact us: it's better to be safe than sorry.